Privacy Policy

1. Information we may collect

Depending on how you interact with Emperor Keys, we may collect information such as:

• Name, email address and mobile/WhatsApp number.
• Registration details, class or batch information and communication preferences.
• Transaction references and payment status. Full card, UPI or banking credentials are normally processed by the applicable payment gateway and are not intended to be stored by Emperor Keys.
• Messages, support requests, feedback, reviews or other information you voluntarily provide.
• Technical information such as browser/device information, IP address, pages visited, referral source and website interaction data.

2. Why we use this information

We may use personal information to:

• Process registrations and provide access to the selected class, course or service.
• Allocate students to upcoming WhatsApp batches and send class instructions, reminders and learning materials.
• Confirm payments, maintain transaction records and provide customer support.
• Improve our website, classes, advertising, communications and student experience.
• Send relevant service notifications and, where permitted, information about Emperor Keys programs or offers.
• Prevent misuse, protect our services and comply with applicable legal or regulatory requirements.

3. Cookies, analytics and advertising technology

Our website may use cookies, pixels and similar technologies to understand website usage, measure advertising performance and improve our services. This may include tools provided by advertising or analytics platforms such as Meta and other service providers.

These providers may process technical or interaction information in accordance with their own privacy policies. You can use browser or device controls to limit cookies or tracking where those controls are available.

4. Payments and third-party services

Emperor Keys may use third-party providers for payment processing, email, WhatsApp communication, website hosting, analytics, video delivery and other operational services. Information is shared only as reasonably necessary to provide those services or meet legal obligations.

When you complete payment through a third-party payment gateway, your payment information is also subject to that provider's terms and privacy practices.

5. Children and students under 18

We do not intend to knowingly use a child's personal information for behavioural advertising. If we learn that information relating to a minor has been submitted without appropriate parent or guardian involvement where required, we may contact the family, restrict processing or delete the information as appropriate.

6. Data retention and security

We retain information only for as long as reasonably necessary for class delivery, support, accounting, fraud prevention, legal compliance and legitimate business records. We take reasonable administrative and technical measures to protect information, but no internet-based system can be guaranteed to be completely secure.

7. Your choices and requests

You may contact us to ask about the personal information we hold about you, request correction of inaccurate information, withdraw optional marketing consent, or request deletion where applicable. Certain records may need to be retained when required for transactions, legal obligations, dispute resolution or legitimate business records.

8. Changes to this policy

We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be posted on our website with its updated date.

9. Privacy contact

For privacy-related questions or requests, contact Emperor Keys: